Privacy policy

Last updated: 21 October 2025

jzc shop operates this store and website, including all related information, content, features, tools, products and services, with the aim of providing you (the customer) with a carefully curated shopping experience (hereinafter referred to as "the Service"). spanwayshop is powered by Shopify, which enables us to provide the Service to you. This Privacy Policy explains how we collect, use and disclose your personal information when you access, use or shop through the Service, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing and disclosure of your personal information. Please read this Privacy Policy carefully. By using and accessing the Service, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used and disclosed as described herein.

Personal information we collect or process

When we use the term 'personal information', it refers to information that can identify you or others, or information reasonably linked to you or others. Personal information does not include anonymously collected or de-identified information, which cannot identify you or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this information, depending on how you use this service, your country/region, and the permissions or requirements of applicable law:

• Contact information includes your name, address, billing address, shipping address, phone number, and email address.
• Financial information includes credit card, debit card and financial account numbers, payment card information, financial account information, transaction details, payment methods, payment confirmations and other payment details.
• Account information includes your username, password, security questions, preferences and general settings.
• Transaction information includes the items you browse, add to your shopping cart, add to your wishlist, or purchase, return, exchange, cancel, and your transaction history.
• Contact records include information you provide when contacting us, such as the details filled in when submitting a customer support query.
• Device information includes information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information includes relevant information about how you use this service, including how and when you use or browse the service.

Source of personal information

We may collect personal information from the following sources:

• Collected directly from you  including when you create an account, access or use this service, contact us, or otherwise provide personal information to us；
• Automatically collected through this service includes information collected from your device when you use our products or services or visit our website, as well as information obtained through the use of cookies and similar technologies;
• From our service providers   including when we hire them to provide specific technologies, and when they collect or process your personal information on our behalf;
• From our partners or other third parties.

How we use your personal information

Based on your interactions with us or the services you use, we may use personal information for the following purposes:

• Provide, customise and improve this service. We use your personal information to provide this service, including fulfilling the contract you have entered into; processing payments; delivering orders; remembering your preferences and items of interest; sending you account-related notifications; handling purchases, returns, exchanges or other transactions; creating, maintaining and otherwise managing your account; arranging shipments; assisting with any returns or exchanges; supporting comments; and creating a personalised shopping experience for you, such as recommending products related to your purchase history. This may include using your personal information to better customise and improve this service.
• Marketing and Advertising We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional information via email, SMS, or mail, and displaying online advertisements for products or services on this service or other websites based on items you have previously purchased or added to your cart and your other activities on this service.
• Security and Fraud Prevention We use your personal information to verify your account; provide a secure payment and shopping experience; detect, investigate or act against potential fraud, illegal, dangerous, or malicious activities; ensure public safety; and maintain the security of our services. If you choose to use this service and register an account, you are responsible for properly safeguarding your account credentials. We strongly recommend that you do not share your username, password, or other access details with others.
•  Contacting You We use your personal information to provide customer support, respond to your needs, deliver efficient services, and maintain a business relationship with you. Legal Reasons We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government agencies, investigations or participation in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to handle or investigate activities that may violate our terms or policies.

How do we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes within the scope of this privacy policy. Such circumstances may include:

• Disclosure to Shopify, vendors and other third parties that provide services on our behalf, such as IT management, payment processing, data analysis, customer support, cloud storage, shipping and delivery.
• Disclose to business and marketing partners for the purpose of providing marketing services and delivering advertisements to you. For example, we may collaborate with third-party services through Shopify based on your online activities across different merchants and websites to support personalised advertising. Our business and marketing partners will use your information according to their respective privacy statements. Depending on your country or region, you may have the right to request that we stop sharing your information for targeted advertising and marketing based on your online activities across different merchants and websites. To exercise your right to opt out of such use of information, please click here.
• When you direct, request, or otherwise consent to us disclosing certain information to third parties, for example, for product shipping, or through your use of social media widgets or login integration features。
• Disclosure within our affiliated companies or corporate group.
• In connection with mergers or bankruptcies, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service or policies, and to protect or defend this service, rights, and the rights of our users or others.

Relationship with Shopify

This service is hosted by Shopify and collects and processes personal information about your access and use of this service in order to provide and improve the service for you. The information you submit to this service will be transmitted and shared with Shopify as well as third parties possibly located outside your country/region to provide and improve the service for you. Additionally, to help protect, develop and improve our business, we use certain Shopify enhanced features that integrate data and information obtained from your interactions with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use the personal information we collect about your interactions with our store, other merchants, and Shopify. In these cases, Shopify is responsible for processing your personal information, including responding to requests regarding your rights concerning personal information used for the purposes stated above. For more information on how Shopify uses your personal information and any rights you may have, please visit the Shopify Privacy Policy for Consumers. Depending on your country/region, you may exercise certain rights concerning your personal information here: Shopify Privacy Portal link.

Third-party websites and links

This service may provide links to websites or other online platforms operated by third parties. If you visit websites that are not affiliated with or controlled by us, please be sure to review their privacy and security policies as well as other terms of service. We do not guarantee or take responsibility for the privacy or security of such websites, including the accuracy, completeness, or reliability of their information. Information you provide on public or semi-public platforms, including information you share on third-party social networking platforms, may also be viewed by other users of this service and/or users of these third-party platforms, and the use of this information by us or third parties is unrestricted. The act of providing such links itself does not indicate our endorsement of the content of such platforms or their owners or operators, unless otherwise stated in this service.

Children's data

This service is not intended for children, and we do not knowingly collect any personal information of minors in your jurisdiction. If you are a parent or guardian and discover that your child has provided us with personal information, you can contact us using the contact details provided below to request the deletion of such information. As of the effective date of this privacy policy, to the best of our knowledge, we have not "shared" or "sold" (as defined under applicable law) the personal information of minors under the age of 16.

Information security and retention

Please note that no security measure is foolproof or infallible, and we cannot guarantee "absolute security." Furthermore, any information you send to us may not be secure during transmission. We recommend that you do not send sensitive or confidential information to us via unsecured channels. The retention period of your personal information depends on various factors, such as whether the information is needed to maintain your account, provide services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights and choices

Depending on your country or region, you may have some or all of the rights related to your personal information. However, these rights are not absolute, may only apply in certain circumstances, and we may refuse your request where legally permitted.

• Access/information rights. You have the right to request access to the personal information we hold about you。
• Right to deletion. You may have the right to request that we delete your personal information that we maintain.
• Right to correction. You may have the right to request that we correct any inaccurate personal information that we maintain about you.
•  Right to data portability. In certain circumstances and with some exceptions, you may have the right to obtain a copy of your personal information that we hold and request that we transfer it to a third party.
• Opt out of or share targeted advertising rights. Depending on your country or region, you may have the right to opt out of the "sale" or "sharing" of personal information, or to refuse the processing of your personal information for "targeted advertising" purposes (as defined by applicable privacy laws). To exercise your right to opt out of such use of information, please click here. Please note that if you visit our website with the "Global Privacy Control" opt-out preference signal enabled, we will automatically treat it as your request to opt out for the device and browser used to access the website, based on your location. If we can associate the device sending this signal with a Shopify account, the opt-out request will be synchronised to that account. For more information on "Global Privacy Control," please visit https://globalprivacycontrol.org/. Apart from "Global Privacy Control," we do not recognise other "Do Not Track" signals that your web browser or device may send.
•  Manage communication preferences. We may send you promotional emails, which you can stop receiving at any time by using the unsubscribe option shown in our emails. If you opt out, we may still send you non-promotional emails, such as those related to your account or orders.

You may contact us through the location shown in this service or through the contact information provided below to exercise any of the above rights. For detailed information on how Shopify uses your personal information and any rights you may have (including rights related to data processed by Shopify), please visit: https://privacy.shopify.com/en. We will not discriminate against you for exercising any of the above rights.

Where permitted or required by applicable law, we may need to verify your identity to process your request. Under applicable law, you may designate an authorised agent to make requests to exercise rights on your behalf. Before accepting requests from an agent, we will require the agent to provide proof that you have authorised them to act on your behalf and may require you to verify your identity directly with us. We will respond to your request in a timely manner within the timeframes prescribed by applicable law.

Complaint

If you object to how we handle your personal information, please contact us using the contact details provided below. Depending on your country/region, you may have the right to appeal our decision, and you can contact us using the contact details provided below or submit a complaint to your local data protection authority. If you are in the European Economic Area, click here to view the list of data protection authorities.

International transmission

Please note that we may transfer, store and process your personal information outside your country/region.

 If we transfer your personal information to regions outside the European Economic Area or the United Kingdom, unless the destination country/region has been recognised as having an adequate level of data protection, we will use recognised data transfer mechanisms, such as the standard contractual clauses issued by the European Commission or any equivalent contracts issued by the relevant UK authorities.

Changes to this Privacy Policy

This privacy policy will be updated from time to time to reflect changes in our privacy practices or for other operational, legal, or regulatory reasons. We will post the revised privacy policy on this website, update the "Last Updated" date, and provide appropriate notice as required by applicable law.

Contact information

If you have any questions about our privacy practices or this privacy policy, or wish to exercise any rights you have, please call, email spanwayshop@163.com ,we are the controller of your personal information.